Managed IT Services
Infinitech's managed IT services provide proactive, 24/7 system monitoring, patch management, and secure endpoint solutions using N-able RMM. Let us ensure your IT infrastructure runs smoothly while you focus on growing your business.
Why Choose Managed IT Services?
Proactive Monitoring
Detect and resolve issues before they impact your business with 24/7 monitoring powered by N-able RMM.
Automated Patch Management
Keep your systems secure and up-to-date with automatic patching and updates managed by our expert team.
Enhanced Security
Protect your business from cyber threats with real-time endpoint security and comprehensive threat management.
Improved Efficiency
Focus on growing your business while we handle IT management to improve system performance and reduce downtime.
Our Managed IT Services Include:
Endpoint Monitoring
Monitor the health and performance of your devices to ensure reliability and optimal operation.
Automated Maintenance
Schedule and perform routine system maintenance tasks automatically to minimize disruptions.
Data Backup & Recovery
Ensure critical data is backed up and recoverable in the event of a system failure or disaster.
Our Service Level Agreement (SLA)
At Infinitech, we are committed to providing reliable, high-quality IT support. Below is a snapshot of our SLA commitments:
| Service | Response Time | Resolution Time |
|---|---|---|
| Critical Issues (e.g., server down) | 15 minutes | Within 4 hours |
| High Priority (e.g., network issues) | 30 minutes | Within 8 hours |
| Medium Priority (e.g., software issues) | 1 hour | Within 1 business day |
| Low Priority (e.g., routine updates) | 4 hours | Within 2 business days |
Pricing: Managed IT Services
Our pricing is straightforward and scalable, ensuring you only pay for what your business needs:
| Service Plan | Cost Per Machine | Inclusions |
|---|---|---|
| Basic Plan | $30/month |
- Endpoint Monitoring - Basic Patch Management - Email Support |
| Standard Plan | $50/month |
- Advanced Monitoring - Automated Updates - Remote Support |
| Premium Plan | $70/month |
- Full Endpoint Management - 24/7 Support - SLA Priority |
Why Choose Infinitech for Managed IT Services?
Infinitech combines industry-leading tools like N-able RMM with expert IT management to deliver reliable, secure, and cost-effective managed IT services. Let us be your trusted IT partner.